We aim to respond to all support inquiries within 24 hours during business days (Monday-Friday). For urgent technical issues marked with "URGENT" in the subject line, we typically respond within 4-6 hours. Weekend inquiries may take up to 48 hours for initial response.

You can submit your AI tool through our dedicated submission form at /submit-tool/. The review process typically takes 3-5 business days. For partnership inquiries about featured placements or promotional opportunities, please email partnerships@ai.trainwithsky.com.

Yes! We offer several advertising and sponsorship opportunities including featured tool placements, newsletter sponsorships, banner advertisements, and custom partnership packages. For detailed information and pricing, please contact our partnerships team at partnerships@ai.trainwithsky.com.

To report bugs or technical issues, please email tech@ai.trainwithsky.com with the following information: 1) Description of the issue, 2) Steps to reproduce, 3) Screenshots if possible, 4) Browser/device information, 5) Your account email (if applicable). Our technical team will investigate and get back to you within 24 hours.

For partnership discussions or complex inquiries, we're happy to schedule a call. Please email partnerships@ai.trainwithsky.com with your request, preferred dates/times, and a brief agenda. We typically schedule calls Monday-Friday between 9 AM - 5 PM EST. We'll respond with available time slots within 48 hours.

We're currently developing an API for developers to access our AI tools database. The beta version will be available in Q2 2026. If you're interested in early access or have specific API needs, please contact tech@ai.trainwithsky.com with "API Interest" in the subject line and details about your use case.